Consumer Law
Consumer Law

Consumer Law

In case the goods or services are defective, follow-up of the requests for refund of the fee, free repair or replacement of the goods with another good before the Consumer Arbitration Committee or Consumer Courts

  •  Refund of restructuring fees charged under consumer loan agreements, early payment discount
  •  Monitoring of credit card transaction fees
  •  Claim for compensation for damages suffered by the consumer as a result of defective goods
  •  Follow-up of applications and procedures to the Consumer Arbitration Committee and Consumer Courts
  •  Follow-up of disputes regarding distance sales contracts
  •  Unfair terms in consumer contracts
  •  Sales contracts in installments, use of the right of withdrawal
  •  Disputes arising from housing finance and prepaid housing sales contracts
  •  Disputes arising from timeshare and package tour and subscription agreements
  •  Commercial advertising and unfair commercial practices
  •  Making applications to the Advertising Board against commercial advertising principles and unfair commercial practices


Law Sueda Yılmaz Address: Yeşilova Mah. 4023. Cad. No:1/130 (Ser Tower Busidence) 11.Kat, Etimesgut/Ankara

Road Map: https://maps.app.goo.gl/nxutDJxYTTBTUEuJ6

Phone: +90 530 925 46 59